Mission, Values, Vision and Goals

Our Mission:

​To provide a personalised consumer-directed service that will enable people to stay at home safely and enjoy the best quality of life for as long as possible.

Our values:

• ​​​​Partnership - we work together in the best way possible to derive satisfaction from meeting the needs, goals and wishes of those we serve.
• Accountability - We strive for a culture of mutual trust and respect as we work with a clear purpose and agreed expectations to fulfill our commitments.
• Respect - We treat people as individuals with compassion, sensitivity, dignity, equality and we embrace diversity.
• Innovation - We expand existing programs, develop new ones, and provide innovative technical solutions to provide successful approaches to caring for individuals on a long-term basis in their homes.
• Satisfaction - We are focused on doing our best, with our clients at the centre of everything we do.  

Our  Vision:

• To be a boutique provider of Home Care Services providing a high level of stakeholder confidence and trust.

Our Goals:

• To develop a range of business partnerships to empower, support and provide solutions to challenges experienced by those living in the community wishing to remain in their own homes.
• To provide access to in-home technology that can be scaled according to the needs of individuals, their families and other stakeholders.
• To develop a benevolence fund which as a percentage of business profit can then be available to provide charitable assistance. This fund will also be able to receive donations and will be strictly managed so that funds may only be utilised to assist with the care needs of individuals who are financially compromised.

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​Our Motivation:   
To develop an innovative and viable business model so when we retire we will leave a legacy, which will be the type of Home Care Service that we would like to be available for our loved ones.

"Respect requires empathy, the capacity to anticipate and understand the feelings of others.  It requires consideration."​
- Deborah Norville

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